What information do we collect?
How your information is used?
In order to make and guarantee a hotel reservation you will need to provide us with specific personal details as mentioned in ‘What information do we collect’. Your details will be used for the purpose of handling that reservation. When making a reservation on our website you will be transferred to a secure (SSL) server in order to provide credit or debit card information. When you are transferred to this secure server you will see a padlock icon in the bottom corner of your browser window and the URL of the page you are viewing will begin with “https”. Any information you provide while you are within this secure environment is encrypted and cannot be read by a third party. When making a reservation by telephone, your details will be entered into our booking system which is securely hosted.
When you make a reservation we will use your email address for the purpose of fulfilling that reservation. This will include sending you an email to confirm your reservation and may include additional communication should we need to contact you regarding specific requirements or a cancellation.
From time to time we may send you promotional communications by electronic mail that maybe of interest to you, using the contact details you have provided to us. Should you wish to opt-out from receiving these electronic promotional emails from us, you can do so at any time. An unsubscribe link is provided at the bottom of every email sent. You can also unsubscribe by sending an email to: firstname.lastname@example.org or by post to Flackley Ash Hotel & Restaurant, Peasmarsh, Rye, East Sussex. TN31 6YH.
How long do we keep your information?
We will only keep your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. In some circumstances you can ask us to delete your data. In this situation you can request this via email : email@example.com or by post to Flackley Ash Hotel & Restaurant, Peasmarsh, Rye, East Sussex. TN31 6YH.
How do we share your information?
We do not share, sell, exchange or trade your personal information to or with third parties for marketing purposes. What are your rights? You have the right to request a copy of any information which we hold about you. If you wish to receive a copy of this information please email : firstname.lastname@example.org or by post to Flackley Ash Hotel & Restaurant, Peasmarsh, Rye, East Sussex. TN31 6YH.
Where you have given your consent for us to use your personal data, you may withdraw your consent at any time. You may ask us to rectify inaccurate information held about you. You may also ask us to delete your personal data. If you would like to update or erase the data we hold about you, please email: email@example.com or by post to Flackley Ash Hotel & Restaurant, Peasmarsh, Rye, East Sussex. TN31 6YH.
You are advised that if you do not consent to the use and saving of cookies from the websites on to your computer hard drive then you should take necessary steps within your web browser security settings to block all cookies from this website and its external serving vendors.
Other cookies may be stored on your computer hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. It should be noted that no personal information is stored, saved or collected.
Security and data storage
Third party websites
How to contact us